Terms & Conditions

TERMS AND CONDITIONS

of the website “www.drawingonthefridge.com”


1 GENERAL CONDITIONS OF SALE
1.1 The general conditions of sale published therein govern the sales contract (hereinafter, for brevity, the "Contract") to users of the Site (hereinafter, for brevity the "Buyers" or the "Purchaser"), through electronic methods , of the goods (hereinafter, for brevity, the "Goods" or "Goods") displayed on the Internet site www.drawingonthefridge.com (hereinafter, for brevity, the "Site"), managed by SAM GG SRL - with registered office in Como, Via Don Brusadelli 41 – 22100 Como, VAT number: 03743480133 (hereinafter, for brevity, "DOF").

1.2 The General Conditions of Sale published on the Site must be viewed and known by the Buyer before purchasing a Good and by sending the purchase order the Buyer declares to have seen and accepted them.
Buyers will also benefit from the protections provided in the event of the conclusion of distance contracts pursuant to Title III, Section II, of the Legislative Decree. 6 September 2005, n. 206 ("Consumer Code"), as well as all the additional protections mandatorily provided, in favor of Buyers, by the Consumer Code itself https://www.codicedelconsumo.it/

1.3 The “Shipping”, “Exchanges and Returns”, “Payments” sections on the Site must be considered an integral and substantial part of these General Conditions of Sale.

2 CONCLUSION OF THE CONTRACT
2.1 To proceed with the purchase of the Goods, the Buyer must send his purchase order and make the payment, following the procedures indicated in the specifically dedicated sections.

2.2 In particular, the steps to proceed with the purchase are as follows:

  • the Buyer will be able to freely access the Site and view the essential characteristics of the Goods on display, including the price, as well as the images published for the purpose of illustrating the Goods themselves;
  • the Buyer will be able to select one or more Goods which he intends to purchase by placing them in a virtual "cart". The contents of the cart can always be viewed by the Buyer before proceeding with placing the order; furthermore, by accessing the shopping cart the Buyer will be able to find out, before purchasing and paying, any information relating to the purchase of the Goods, including shipping costs and expected delivery times;
  • to make the purchase, the Buyer must register on the Site, communicating his email address and a password of his choice, which will allow him to access the Site itself;
  • as an alternative to registering on the Site, the Buyer can make the purchase as a guest. In this case, the data requested in order to complete the order will be stored in the DOF database only for the period of time necessary to process the order itself and the Buyer will be required to enter the same data at each new order;
  • in order to complete the order, the Buyer, in the "cart" section, must also enter the shipping address and the data required for payment;
  • the Buyer will be able to modify the Goods chosen and the data entered until the order is definitively forwarded, which must take place by selecting the "Payment" button.

2.3 The Buyer can make payment by credit card or PayPal. More in-depth information regarding payment methods is available in the "Payments" section of the Site.

2.4 Once the purchase order has been received, DOF will send an order confirmation receipt to the Buyer's email address containing a summary of the information relating to the purchase and will proceed with processing the order itself. In any case, the order will be considered accepted and, consequently, the Contract will be considered concluded when the Buyer receives the order confirmation on his/her email account.

3 RIGHTS AND OBLIGATIONS OF THE PARTIES
3.1 DOF will deliver the Goods to the address communicated by the Buyer in the purchase order, via a specially appointed carrier. More in-depth information regarding shipping times, costs and locations is available in the "Shipping" section of the Site.

3.2 DOF assumes no responsibility for any errors in delivery due to inaccuracies or incompleteness in completing the purchase order by the Buyer or for any damage that may occur to the Goods after delivery to the carrier as well as any delays in delivery dependent on the carrier itself or on weather conditions, international customs issues or other circumstances beyond the control of DOF.

3.3 In the event that one or more Goods are not available, DOF will notify the Customer by sending an email to the email address indicated by the Customer when registering on the Site. In this case, DOF will refund the Customer, by crediting the payment card or account of the Buyer indicated for the purchase, the price and, where the purchase concerned only the unavailable Good, the shipping costs.

3.4 In any case, the unavailability of one or more Goods ordered cannot constitute cause for cancellation of the entire order by the Buyer.

3.5 Upon delivery of the Goods by the carrier responsible for the relevant transport, the Buyer must verify in the presence of the carrier:

  • that the packaging used for transport is intact, not damaged or altered, even just the closing materials;
  • that the quantity and type of Goods ordered corresponds to what is indicated in the transport document and to what was ordered.

3.6 If the Buyer finds any anomalies or discrepancies, he must immediately notify the carrier upon delivery of the Goods.

3.7 The Buyer is solely responsible for the truthfulness and correctness of the information and data provided to DOF and undertakes to promptly communicate any changes to the data previously communicated.

4 CONFORMITY OF THE GOODS
4.1 Antonioli undertakes to ensure that the description and/or photographic representation of the Goods on the Site is as faithful as possible to the Goods themselves. However, taking into account the fact that the quality of the images may depend on the IT tools used by the Buyer, it is possible that the Buyer's perception of the description or photographic representation of the Goods does not correspond exactly to the Good itself, so that the images and the videos accompanying the presentation of the Goods must be considered published on the Site for purely descriptive purposes.

4.2 In the event that the Goods delivered are found to be defective or different from the one ordered, DOF undertakes to provide the Customer with a legal guarantee of conformity, to be exercised under the conditions and terms set out in the articles. 128 et seq. of Legislative Decree No. 206/2005. In particular, the Buyer will have the right to request, alternatively:

  • the delivery of a Good identical to the one ordered compatibly with warehouse availability, i.e
  • the delivery of a Good of equivalent quality and price compatibly with warehouse availability, i.e
  • reimbursement of the price of the Goods and shipping costs.

4.3 The guarantee provided for in this article will apply only if the Goods have been handled with due diligence and in compliance with their intended use, as well as upon presentation by the Buyer of the delivery note received and indication of the number of order.

4.4 In any case, the guarantee referred to in this article will not apply with reference to defects resulting from normal wear and tear of the Goods.

5 WITHDRAWAL
5.1 In compliance with the provisions of the Consumer Code, the Buyer has the right to withdraw from the Contract, without paying penalties and without the need to specify the reasons, starting from receipt of the order confirmation sent by Antonioli and within the deadline fourteen working days from receipt of the Goods.

5.2 If he intends to make use of this right of withdrawal, the Buyer must send a specific communication to the DOF within the aforementioned period of 14 working days from the date of delivery of the Goods.

5.3 In the event of exercising the right of withdrawal, the Buyer will also be required to return the Goods to the DOF no later than two weeks from the sending of the aforementioned communication.

5.4 More in-depth information regarding the procedure and instructions to follow for exercising the right of withdrawal and related expenses is available in the "Exchanges and Returns" section of the Site.

5.5 An essential condition for exercising the right of withdrawal will be the substantial integrity of the product to be returned. However, it is sufficient that the Goods are returned in a normal state of conservation, as they have been kept and possibly handled with the use of normal diligence.

5.6 In particular, the Goods must be returned:

  • correctly packaged in their original packaging, in perfect resale condition (not ruined, damaged or dirty) and equipped with all accessories and documentation;
  • equipped with the transport document (present in the original packaging), so as to allow the DOF to identify the Buyer (Order number, name, surname and address);
  • without obvious signs of use, other than those compatible with carrying out a normal test of the item. That is, they must not bear traces of prolonged use (more than a few minutes) exceeding the time necessary for a test and must not be in such a state that they cannot be resold.

5.7 The costs of returning the Goods will be borne by the Buyer, as better specified in the "Exchanges and Returns" section of the Site.

5.8 Following the exercise by the Buyer of the right of withdrawal in accordance with these General Conditions of Sale, DOF will refund the Customer the sums paid by the same, by crediting the payment card or current account indicated for the purchase. The refund will take place within 14 days from the date on which DOF becomes aware of the exercise of the right of withdrawal by the Buyer.

5.9 In the event of failure by the Buyer to comply with the conditions set out in art. 5.5 and 5.6, the Seller reserves the right to deduct from the refund of the sums paid by the Buyer an amount corresponding to the decrease in value of the returned Goods, giving specific notice to the Buyer. Following this communication, the Buyer remains entitled to regain, at his own expense, the products in the state in which they were returned to the Seller.

5.10 The right of withdrawal, in any case, cannot be applied with reference to the following Goods:

  • goods that are personalized or which, by their nature, cannot be returned or are likely to deteriorate or expire rapidly;
  • underwear and beachwear

6 PROTECTION OF PERSONAL DATA
6.1 The personal data collected during registration and/or purchase, as well as any navigation data, will be processed by DOF as data controller in compliance with current legislation on the protection of personal data (Regulation (EU) 2016/679 For further information on the processing of personal data, please consult the Privacy Policy which can be reached via specific links at the bottom of the forms on the site.

7 MISCELLANEOUS
7.1 DOF reserves the right to modify these General Conditions of Sale at any time.

7.2 The General Conditions of Sale applicable to the sale of each Good will be those published on the Site on the date of the order relating to the Good itself. The Buyer, therefore, must view and accept these General Conditions of Sale before proceeding with any purchase.

7.3 If any provision of these General Conditions of Sale should be considered null or invalid, these General Conditions of Sale will in any case remain valid and effective in the remaining part.

7.4 The mere tolerance or failure by DOF to contest any breaches by the Buyer with respect to what is contained in the General Conditions of Sale cannot be interpreted as tacit acceptance of such breaches, nor as a desire to derogate from what was agreed between the parties.

8 COMMUNICATIONS
For any communication and/or request for assistance and/or complaints relating to the purchased Goods, the Buyer may contact DOF at the contact details indicated in the "Contacts" section of the Site.

9 APPLICABLE LAW AND DISPUTE RESOLUTION
These General Conditions of Sale are governed by Italian law and, therefore, will be interpreted and executed in accordance with it.

10 SUMMARY WINDOW PRE ORDER ACCEPTANCE
10.1 The products purchased on this site are sold directly by SAM GG SRL - based in Como, Via Don Brusadelli 41 – 22100 Como, VAT number: 03743480133 (hereinafter, for brevity, “DOF”). You can also find information regarding orders and shipments, refunds and the return of products purchased on this site in the "Shipping and Delivery" and "Return and Exchange" sections of the Site. Remember that, even after your purchase, you can always contact DOF through contacts.

10.2 You have the right to withdraw from the contract concluded with DOF, without any penalty and without specifying the reason, within fourteen (14) days, starting from the day of receipt of the products purchased on this site. To withdraw from the contract you must complete the Return Form found in the "Exchanges and Returns" section of the site and send an email to customerservice@drawingonthefridge.com to request an authorization number. The request must contain the order number, the code of the item to be returned and the reason for the return: refund, size or color exchange. Once your written request has been received customerservice@drawingonthefridge.com will send a written confirmation with an authorization number. You must write this authorization number on the return form attached to each item and on the outside of the box.

10.3 The Right of Withdrawal is considered exercised correctly if the following conditions are also fully respected: a. The Return Form and security seal must still be intact and attached to the returned items. They must not be removed or cut in any way. b. Items must not have been worn, washed or altered in any way and must not show any signs of use. The soles of the shoes must be in perfect condition and must not be marked in any way. c. Items must be returned with all original labels, packaging and other accessories (bags, hangers, garment bags, etc.) received with the order.; And. the returned products must be delivered to the shipping company within fourteen (14) days from when you communicated to the DOF your decision to withdraw from the contract.

10.4 Shipping costs for returning items are borne by the Customer. Any customs charges are always the responsibility of the customer. All information regarding withdrawal is available in the Legal Area - "Terms and conditions" and in the "exchanges and returns" section of the Site.

11 TERMS OF USE OF THE SITE COMMERCIAL POLICY
11.1 The Site www.ancote.com is managed by SAM GG SRL - with headquarters in Como, Via Don Brusadelli 41 - 22100 Como, VAT number: 03743480133 (hereinafter, for brevity, "DOF").

11.2 Accessing and browsing the site www.drawingonthefridge.com are governed by these Conditions of Use of the Site, so by accessing and browsing the site www.drawingonthefridge.com users undertake to agree to comply with these Conditions.
11.3 Access to the Site and the related services is intended exclusively for personal use unrelated to any commercial, entrepreneurial or professional activity.

12 INTELLECTUAL AND INDUSTRIAL PROPERTY
12.1 The Site and its contents (by way of example and not limited to: works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, menus, web pages , the graphics, colours, schemes, tools, characters and design of the website), as well as the trademarks and distinctive signs used by DOF in relation to the sale of goods, are protected by the rules on intellectual property rights and industrial. Consequently, any type of reproduction, communication, distribution, publication, alteration or transformation, in any form and for any purpose, of the contents of the Site, of the trademarks and distinctive signs used by DOF that is not expressly authorized by rights holders is prohibited. .

12.2 The trademarks and distinctive signs present on the Site which distinguish the products sold on www.drawingonthefridge.com are the property of their respective owners and are used within the Site for the sole purpose of distinguishing, describing and advertising the goods on sale.

13 USE OF THE SITE
13.1 The user is solely responsible for the use of the Site and its contents, as well as solely responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to the Site and for any harmful or prejudice that may arise from the incorrect use, loss or theft of such information.

13.2 Without prejudice to liability for willful misconduct and gross negligence, DOF assumes no responsibility for use of the Site and contents that does not comply with current laws by the User, nor for the communication of incorrect, false or incorrect information and data. relating to third parties, without the latter having expressed their consent.

13.3 DOF assumes no responsibility for malfunctions of the Site or for damage caused to the User by the use of the Site, which are not causally attributable to DOF itself.

13.4 DOF publishes information on its website in order to provide a service to users, but declines all responsibility for any technical inaccuracies and/or typographical errors. If reported, DOF will make corrections immediately.

13.5 DOF makes no guarantee that the information published on its website complies with the laws of the jurisdiction competent for the user.

13.6 The website is a protected site according to international Internet standards therefore the user's device cannot be affected by viruses while browsing if this is done correctly. However, DOF declines all responsibility for any problems, damages, viruses or risks that the user may incur during the improper use of the website and declines all responsibility for any anomalies in the operation of the website due to the deactivation of "cookies" in the user's browser.

13.7 Users must accept the terms and conditions of this legal notice, and must periodically visit these pages for any updates, modifications and corrections.

13.8 DOF reserves the right to make corrections and changes to the website, as well as to modify the terms and conditions of use of the Site when necessary, without notice.

14 COMMERCIAL POLICY
14.1 The offer and sale of products on the website www.drawingonthefridge.com are governed by the conditions set out in the General Conditions of Sale paragraph. DOF offers its products for sale and carries out its e-commerce activity exclusively towards end users who are "consumers".

14.2 "Consumer" means any natural person who operates on www.drawingonthefridge.com for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity carried out. In consideration of its commercial policy, DOF reserves the right not to process orders from parties other than the "consumer" or in any case to orders that do not comply with its commercial policy.

14.3 In particular, to place orders on the site, Customers must: - be consumers - be at least 18 years of age - have the necessary requirements to be able to enter into legally binding contracts - Have a valid POP e-mail address - have a valid credit card: Visa, American Express, MasterCard or a PayPal account.

14.4 On www.drawingonthefridge.com only top quality branded products are offered for sale. The essential characteristics of the products are presented on www.drawingonthefridge.com within each product sheet.

14.5 DOF undertakes to ensure that the description and/or photographic representation of the products is as faithful as possible to the products themselves. However, taking into account the fact that the quality of the images may depend on the IT tools used, it is possible that the perception of the description or photographic representation of the products does not correspond exactly to the products themselves, so that the images and videos accompanying the presentation of the products must be considered published for purely descriptive purposes.

15 PROMO CODES
Customers who have received a PROMO CODE via newsletter, through social networks or on compliant promotional websites can enter the code when purchasing the order or during checkout. Each code has a start and end date of validity that limits its use and cannot be extended.

16 ORDER PROCESSING
Once an order for available products has been placed it is not possible to make changes to that order. Orders placed separately will be shipped separately. DOF reserves the right to delay a shipment if the order cannot be shipped for reasons beyond DOF's control. Please note that during promotions and sales there may be shipping delays. DOF reserves the right to refuse to process an order and/or service at any time.